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Q: How do I access MobileVoice?
A: Once your account has been activated you
can access the service by dialing 1290 from your MTNL phone.
Q: What phones are compatible with
MobileVoice?
A: MobileVoice works with any phone.
Q: How do I access MobileVoice with a direct
number while roaming?
A: MobileVoice may also be accessed using the
direct number 011-23353701
Q: Do I need a specific handsfree headset to access MobileVoice?
A: No. MobileVoice works with all Bluetooth headsets.
Q: Do I have to download software to my
handheld device to use MobileVoice?
A: No. MobileVoice does not need special
software.
Q: What email can I access with MobileVoice?
A: Yahoo! Mail, Hotmail, AOL Mail, Gmail, Bol
Mail,
POP3 and IMAP.
Q: Can I access my Rediffmail Email account
using MobileVoice?
A: Rediffmail requires MobileVoice, Outlook
and Blackberry users to pay for Post Office Protocol (POP)
access to their email accounts. Log in to your Rediffmail.com
email account and pay for POP access through Rediffmail. Once
completed you may use Rediff with MobileVoice.
Q: What are POP3 and IMAP?
A: POP3 and IMAP are methods of delivering your email
to programs such as Outlook, Outlook Express, or Eudora.
Q: Will voice commands work in a noisy
environment, like in a restaurant?
A: When there is a lot of noise you may want
to turn off voice commands by pressing the star '*' key. This
will allow you to read and send email using only the touch tone
keys on your phone.
Q: Is my information secure?
A: Yes. All data in MobileVoice is fully
encrypted and secure. In addition, MobileVoice does not
permanently store your messages -- rather we act as an interface
to retrieve them on demand when you ask for them. Our service is
located in fully secured data centers.
Q: Can MobileVoice read email attachments?
A: MobileVoice will tell you when you have an
attachment, and for most, which type of document it is.
Q: How do I unsubscribe from the
service?
A: Landline customers, go
to your nearest SANCHAR HAAT and submit the request for
de-activation of your MobileVoice Remote Email Access account.
Mobile customers, text
UNSUB
to
51290
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